Tweaks and Plugins
Give us your laundry list of minor changes to your Neto website to work through, including page design changes, adding and removing elements and implementing 3rd party scripts. Some common requests:
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Adding an alert to the cart or checkout page for free shipping thresholds
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Product thumbnail changes to add or remove ‘Add to Cart’ and ‘Wishlist’ buttons
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Displaying stock statuses on product pages by warehouse
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Creating new home page sections linking to popular pages
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Implementing Analytics, Clarity, and other 3rd party code snippets
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Updating Invoices and Pick Slips to suit your workflow
Bootstrap, jQuery & Other Upgrades
Using the latest versions of libraries and plugins like Bootstrap, jQuery and Font Awesome can save heaps of time and effort making changes to your site, especially if you have the skills in-house to make tweaks. Unlock new features, icons, consistent style and formatting and a more modern look by updating these libraries. This can be a fiddly process to do yourself, so lean on our experience.
Website Redesign
For major changes or really big ideas, that calls for an overhaul! This covers everything from major interface changes to a full template build from your mockups. Some common requests:
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Redesigning your Product Category tree and menu structure
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Custom Product Page experiences and functionality
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Custom integrations to mesh the website with your backend workflow
Theme Changes
Done with your current website theme? Find a theme that’s close to what you need and let us help you personalise it, applying your theme colours, aesthetic changes and bringing over features from your current theme to make it yours.
Audits
Site running slow? Customers turning away? Feel like you're missing something?
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We use a combination of smart tools and business expertise to audit and flag opportunities for improvement, from quick wins to ongoing process changes. Another set of eyes can often catch things an insider might miss.
Website Speed and SEO Audit
You’ve heard the scary stats about customer drop-off due to slow load times, but where to start? We know where to look to find the quick wins for speed, as well as the strategies to keep it fast long-term. We’ll also audit your site’s technical SEO, including Layout Shift, missing metadata and other important ranking details, without getting bogged down in tasks irrelevant to your business. It’s a common-sense, no-nonsense audit with no ongoing obligation.
Customer Website Use and Insights Audit
Knowing is half the battle. Whether you have no idea who your customers are, or you have a hunch you’d like to test, we’ll dive in and see what makes your customers tick.
We’ll review how different customer segments find you, how they use your site and then use these insights to offer them what they really want. We can also offer suggestions to impress existing customers and break into new markets.
Full Website Audit Package
Bundle up our Website Speed & SEO and Customer Audits for a more thorough look at your site and how it’s used. More insights, more suggestions and more possibilities to improve!
Data & Workflow Audit
Let us help you identify data issues that can interfere with or slow down your staff and customers. We focus on how data is moved around your business, including feeds, manifests and internal processes. Simple and clean dataflows can save money in staff time and avoid pricey issues down the road. We can also propose workflows, reporting and recurring tasks to maintain data integrity into the future.
Sales / Profitability / Ordering Audit
Feel like you’re missing something in your supply chain? We can review your stock patterns, following your products from your order right through to delivery to your customer, and identifying errors, bottlenecks and opportunities for growth. We can also incorporate competitor analysis to see what you’re up against and how it could be influencing your bottom line. Tell us your sales and ordering struggles and let’s chat solutions!
Full Business Audit
A deep dive into your business top-to-toe. As detailed as you need, we’ll review cashflow, profit and loss, advertising, stock, expenditure and more to find issues, problems and opportunities for improvement.
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We value fostering independence, empowering you to make the important decisions that shape and grow your business. We’ll talk you through the results and leave you with the skills, tools and reports for monitoring your performance going forward.
We’ll work with you to find the metrics that matter to you and areas of focus, so you’re completely in control of the process. Every business works differently, so no boiler-plate audit will cut it!
Custom Reports / Reporting
Every business has different reporting needs, and you may not find exactly what you need out of the box. Let us know what guides your decision making and let us craft you a personalised, user-friendly solution. We’ve developed reporting for bulk ordering products, monitoring orders, backorders and returns, and countless other applications to support your growing business.
Automation
Sick of spending hours to get the data or reports that you need? Fiddling with spreadsheets, doing reports manually, creating one product at time, spending time up transferring or transforming data? A lot of these manual jobs can be automated (or at least streamlined), using imports, integrations or a handful of other strategies we have up our sleeves. Automations can save you and your team a lot of headaches, and increase the accuracy of mind-numbing tasks like categorising or duplicating data.
Neto eCommerce Backend Cleanup
Many Neto customers have thousands of products live, along with plenty of exports, categories, info pages, filters and more moving parts that can get messy quickly. Here we will go through your Neto cpanel reviewing, flagging and cleaning up obsolete, redundant and unused data. We’re guided by your priorities, and you stay in control of what stays and goes. Think of us as Marie Kondo for your data!
Keeping your data clean means you can use it with more confidence, improving customer navigation on your website, reducing crawl bloat and improving export quality to 3rd parties like Google and marketplaces.
General Consulting - $90/hour
Want to talk to us? Want us to sit in a meeting with you to tell you what we think? Need us to review something? Do an ad hoc website change? This is our standard rate.
Ongoing Strategy Consulting
Sometimes what you need is ongoing advice, accountability and/or coaching, while you gain confidence. Together we’ll set an achievable goal and a recurring meeting time where we can discuss progress, updates and the next step forward. Giving you the safety net you need to ensure progress is being made. This service is individually tailored to each of our clients. We can stay hands-off and advise or dive in and collaborate with you as needed.
Software Coaching
Struggling to make sense of Neto or another eCommerce software? We can offer personalised coaching on many aspects of the Neto backend, reporting and more. We’re also familiar with heaps of other software, including many Google products, Airtable, Excel, Algolia and Zapier. No sales hype, at your pace and tailored to your goals, and available via email, phone or video call. Written tutorials with screenshots are also available on request for future reference.
Implementation Partner
Developed your own plugin for Neto? Contact us for help getting it implemented on clients’ sites.
Custom Project
Got a goal in mind but it doesn’t fit anything else? We love a challenge - get in touch and talk to us about it!